Privacy Policy

1. Information We Collect

Information You Provide Directly

When you fill out a contact form or request an estimate on our website, we collect the information you submit. This may include your name, phone number, email address, home address, and details about your project. We use this information solely to respond to your inquiry and provide you with an estimate or follow-up communication.

Information Collected Automatically

When you visit our website, certain information is collected automatically by your browser and our hosting infrastructure. This may include your IP address, browser type, device type, pages visited, time spent on pages, and the referring URL. This data helps us understand how visitors use our site so we can improve it.

Cookies and Tracking Technologies

Our website may use cookies - small text files stored on your device - to improve functionality and analyze site performance. We may also use third-party analytics tools (such as Google Analytics) that place their own cookies. You can instruct your browser to refuse cookies or to alert you when cookies are being sent. Disabling cookies may affect the functionality of certain parts of our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries, estimate requests, and messages.
• To schedule and conduct on-site consultations at your property.
• To communicate with you about your project, including follow-up calls and emails.
• To improve our website, services, and customer experience.
• To comply with applicable legal obligations.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

3. How We Share Your Information

We may share your information in the following limited circumstances:

• Service providers: We use third-party tools to operate our website and contact forms (such as form submission platforms and analytics services). These providers may process your data on our behalf and are bound to use it only as directed by us.
• Legal requirements: We may disclose your information if required by law, court order, or government regulation, or to protect the rights, property, or safety of our business, our customers, or others.
• Business transfers: If our business is sold or merged with another entity, your information may be transferred as part of that transaction, subject to continued privacy protections.

We do not sell your personal information.

4. Data Retention

We retain the personal information you provide for as long as needed to fulfill the purpose for which it was collected - typically for the duration of our business relationship with you and for a reasonable period afterward for record-keeping purposes. Information collected automatically through analytics tools is typically retained according to the retention settings of those third-party platforms.

5. Your Rights and Choices

Depending on where you live, you may have certain rights regarding the personal information we hold about you. These may include:

• The right to know what personal information we have collected about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information, subject to certain legal exceptions.
• The right to opt out of certain uses of your data.

To exercise any of these rights, contact us at hi@fullertonsunrooms.com. We will respond to your request within a reasonable time.

6. Security

We take reasonable technical and organizational measures to protect the personal information you share with us from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and we encourage you to use caution when sharing personal information online.

7. Third-Party Links

Our website may contain links to third-party websites, such as map services or review platforms. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policy of any external site you visit through a link on our website.

8. Children

Our website is intended for adults seeking home improvement services. We do not knowingly collect personal information from children under the age of 13. If you believe a child has submitted personal information through our site, please contact us and we will take steps to remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we update this policy, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes are posted constitutes your acceptance of the updated policy.

10. Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your personal information, please contact us: