Privacy Policy
Last Updated: December 14, 2025
At SunPort Fullerton Sunrooms & Patios, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
Information We Collect
We collect information that you provide to us when you request a quote, schedule a consultation, or contact us through our website. This may include:
- Your name, email address, and phone number
- Your home address or property location where services will be provided
- Details about your project, including photos or measurements you share with us
- Payment information when you hire us for a project
- Communication history, including emails, phone calls, and messages
We may also collect technical information automatically when you visit our website, such as your IP address, browser type, device information, and pages you view. This helps us improve our website and understand how visitors use our site.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide quotes, schedule consultations, and deliver sunroom installation and related services
- To communicate with you about your project, answer questions, and provide updates
- To process payments and maintain records for accounting and tax purposes
- To send you service reminders, warranty information, or maintenance tips if you opt in
- To improve our website, services, and customer experience
- To comply with legal obligations and resolve disputes
We do not sell or rent your personal information to third parties. We only share your information with trusted partners who help us deliver services, such as payment processors, scheduling tools, or permit application services.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site. You can disable cookies in your browser settings, but this may limit some features of our website.
Third-Party Services
We may use third-party services to support our business, including:
- Google Maps for location services and directions
- Payment processors for secure credit card transactions
- Email and communication platforms for customer service
- Analytics tools to understand website traffic and user behavior
These third-party services have their own privacy policies, and we encourage you to review them. We only work with reputable providers who take data security seriously.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. This includes secure storage, encryption for sensitive data, and limited access to information by our staff. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we have about you
- Correction: You can ask us to update or correct inaccurate information
- Deletion: You can request that we delete your personal information, subject to legal requirements
- Opt-out: You can unsubscribe from marketing emails or opt out of non-essential communications at any time
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.
Data Retention
We retain your personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Project records, contracts, and payment information are typically kept for seven years for accounting and legal purposes. You can request deletion of your information at any time, but we may need to retain certain records as required by law.
Children's Privacy
Our services are intended for adults, and we do not knowingly collect personal information from children under the age of 13. If you believe we have collected information from a child, please contact us immediately, and we will delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
SunPort Fullerton Sunrooms & Patios
2005 Raymer Ave Ste N
Fullerton, CA 92833
Phone: (657) 632-9118
Email: hi@fullertonsunrooms.com